FAQ

Currently we can only ship to the continental United States

Expected delivery time is 5-8 working days

We offer free shipping on all orders within the continental United States at no additional cost to you.

We can accept Visa, Mastercard, and American Express.

If your credit card is declined there may be a few reasons why: the card has no funds available、 the amount purchased is too large、you entered the wrong CSV security code、the card is expired、you entered the wrong billing information、the card does not allow internet purchases (card not present purchases)、there is a hold on the card. In any event by calling your issuing bank they can tell you why the card is declining.Solutions: try a different credit card.

We will only receive your order information after your payment is successful. Your payment information will only be viewed and kept by your bank, so there will be no information leakage when you purchase something on our website.

On the delivery and payment information page, you will find a "Discount code" text box in the "Order summary" section. Enter the discount code and click "Apply" to redeem it.

You can modify your order information at will within 24 hours of your successful payment. You can send the content you need to modify service@sweetcrispy.com and we will modify it for you immediately.If you cannot modify your order information after 24 hours of successful payment, because your order has been transported by the logistics service provider, please understand.

Within 24 hours of your successful payment, you can request us to make the following customizations: scheduled shipping, change the shipping address and recipient information.

Please refer to our return and refund policy

After you have completed the return process, we will initiate a request to your bank, which will take about two business days to refund the amount of your refund to the bank account you paid for.